Last updated: April 2026

1. Introduction

Blue Raven Business Solutions ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Blue Raven Business Solutions is the data controller responsible for your personal data.

If you have any questions or concerns about how we handle your data, please contact us using the details above.

3. What Data We Collect

We may collect and process the following types of personal data:

Information you provide to us directly:

  • Your name, email address, and phone number when you contact us via our website form or email

  • Any other information you choose to share with us in correspondence

Information collected automatically:

  • Technical data such as your IP address, browser type, and device information

  • Usage data such as pages visited, time spent on the site, and referral sources, collected via Squarespace Analytics

4. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries and provide the services you have requested

  • To manage our business relationship with you

  • To improve our website and user experience using anonymised analytics data

  • To comply with legal obligations

5. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Consent - where you have given us clear consent to process your data for a specific purpose

  • Legitimate interests - where processing is necessary for our legitimate business interests, provided these are not overridden by your rights

  • Legal obligation - where we are required to process your data to comply with the law

6. How We Share Your Data

We do not sell, rent, or trade your personal data. We may share your data with:

  • Squarespace - our website platform, which processes data on our behalf as a data processor. You can review Squarespace's privacy practices at www.squarespace.com/privacy

  • Professional advisers - such as legal or accounting professionals, where necessary

  • Regulatory authorities - where we are required to do so by law

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Enquiry and contact data is typically retained for up to 24 months unless an ongoing business relationship is established.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access - to request a copy of the data we hold about you

  • Right to rectification - to request correction of inaccurate or incomplete data

  • Right to erasure - to request deletion of your data in certain circumstances

  • Right to restrict processing - to request that we limit how we use your data

  • Right to data portability - to receive your data in a structured, commonly used format

  • Right to object - to object to processing based on legitimate interests

  • Right to withdraw consent - where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at hello@blueravenbusiness.co.uk. We will respond within one calendar month.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website is hosted on Squarespace, which maintains its own security standards and certifications.

However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Cookies

We use cookies on our website. For full details, please refer to our Cookie Policy.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "last updated" date at the top of this page when changes are made and, where appropriate, notify you by email.

13. How to Complain

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO) Website: www.ico.org.uk Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO, so please contact us in the first instance.

This policy should be read alongside our Cookie Policy.

Privacy Policy